IT outsourcing
Tas Communications work with companies who are facing escalating IT costs and look at the possibilities of outsourcing.
We help companies analyse the benefits of outsourcing along with having the capabilities to provide the technical services if your situation points to that as the best alternative.
plans
| plans | casual support | support plan | managed service | IT outsource |
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| remote support |  |
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| helpdesk service | |
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| emergency callout | |
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| priority service | |
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| discount support rates | |
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| monthly status reports | |
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| service level agreement (SLA) | |
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| access to procurement assistance | |
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| network & server monitoring | |
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| discounted hardware/software | |
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| multiple support engineers | |
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| dedicated account manager | |
price
casual support
Support requests raised via the customer support team and scheduled as availablity permits. Cost is $110 p/h (rates may change depending on level of support required).
support plans
Helpdesk support via the TAS Communications Customer Service Centre.
- 10 hour block $950 ($95 p/h)
- 20 hour block $1850 ($92.50 p/h)
- 50 hour block $4375 ($87.50 p/h)
- 100 hour block $8000 ($80 p/h)
* All plans are for business hours only. Additional charges apply for after hours' support.
managed service
Remote and helpdesk support, emergency callout, offsite server room and more. Price is negotiated.
IT outsource
Formal contract with services defined by required service outcomes. The cost is dependent on the number of users being supported.